Warranty and Liability

Warranty and Liability Terms

Most warranties are full of legal jargon and overly complex terms. We believe you shouldn't have to wade through a mess of terminology to understand your rights. By purchasing this product, you agree to the following simplified terms.

Our warranty covers you for 3 years from the date of purchase, provided you register your product at Greenfilmusa.com. The following terms will be determined on a case-by-case basis by us.

Our Commitment

The purpose of this warranty is to ensure your satisfaction, not to avoid our responsibility.

1. Product Replacement: We will replace a faulty product if it was damaged when you received it.

2. User Damage: We will not replace a product if you damaged it. Note that trimming an Auto Custom Cut film product before contacting us voids your warranty. Please contact us before cutting the film.

3. Wrong Size or Shape: Contact us within 30 calendar days of purchase for a replacement if you receive an Auto Custom Cut film product that is the wrong size or shape for your vehicle windows. After 30 days, the customer is responsible for purchasing a new product if needed.

   • If the item was damaged when you received it, we will replace it at no shipping cost to you. If you prefer a refund, we will refund the full purchase price.
   • If the item was damaged during shipping, photos of the damages and the shipping label are required before we can issue a replacement. Please send images to info@greenfilmusa.com.

Liability Terms

These terms spell out what we are liable for and extend beyond the warranty, regardless of registration status.

1. Negligence: We are not liable if you are negligent with our products.

2. Product Failure: We are liable if the film causes bodily harm through a failure of the product, not through misuse.