Warranty and Liability Terms

Most warranties are going to give you a bunch of legalese and terms spelled out to the N‐th degree but we will make it simple for you, because you shouldn’t have to read through a mess of terminology to understand when you are entitled to. By purchasing this product you have agreed to the following terms.

3 years from the date of purchase, but not before the date of registration at Greenfilmusa.com. The following terms will be determined on a case by case basis by us.

The purpose of this warranty is to ensure you are satisfied. Not for us to avoid responsibility.

1. We will replace a faulty product, meaning it was damaged when you received it.

2. We will not replace it if you damaged it. Note that trimming an Auto Custom Cut film product before contacting us, voids your warranty. Please contact us before cutting the film.


3. Contact us within 30 calendar days of purchase for a replacement if you receive an Auto Custom Cut film product that is the wrong size or shape for your vehicle windows. Otherwise, the customer is responsible for purchasing the product again if the product is still available.

a. If the item was damaged when you received it, we will replace the item at no shipping cost to you or if you wish for a refund we will be happy to refund the full purchase price. If the item was damaged during shipping, photos of the damages will need to be provided before we can issue a replacement. Please also provide a photo of the shipping label. Images can be sent to info@greenfilmusa.com. 

The following terms spell out what we are liable for. These terms extend beyond the warranty and take effect regardless of registration status.

1. We are not liable if you are negligent with our products. 

2. We are liable if by some instance the film causes bodily harm through a failure of the product. NOT THROUGH MISUSE.